Terms of service

TERMS OF SERVICE

OVERVIEW
This website is operated by ElevenNailArt. Throughout the site, the terms “we”, “us” and “our” refer to ElevenNailArt. By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”).

SECTION 1 - ONLINE STORE TERMS
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence. You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction.

SECTION 2 - PRODUCTS AND SERVICES (HANDMADE DISCLAIMER)
All our nails are 100% handcrafted and made-to-order.

  • Accuracy: We have made every effort to display as accurately as possible the colors and images of our products. However, we cannot guarantee that your computer monitor's display of any color will be accurate.

  • Handmade Nature: Since every set is unique, slight variations in design, color, or charm placement may occur. These are not considered defects but a testament to the artisan nature of our work.

SECTION 3 - ORDERS AND PRICING

  • Cancellations: We begin the handcrafting process shortly after an order is placed. Therefore, cancellations are only accepted within 1 hour of purchase.

  • Accuracy of Information: You agree to provide current, complete, and accurate purchase and account information. We are not responsible for delivery failures due to incorrect addresses provided by the customer.

SECTION 4 - MODIFICATIONS TO THE SERVICE AND PRICES
Prices for our products are subject to change without notice. We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.

SECTION 5 - INTELLECTUAL PROPERTY
All content included on this site, such as text, graphics, logos, nail designs, and images, is the property of ElevenNailArt and protected by international copyright laws. You agree not to reproduce, duplicate, copy, or sell any portion of the Service without express written permission from us.

SECTION 6 - PRIVACY
Your submission of personal information through the store is governed by our Privacy Policy, which can be viewed HERE.

SECTION 7 - GOVERNING LAW
These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of Vietnam.

SECTION 8 - CONTACT INFORMATION
Questions about the Terms of Service should be sent to us at: